Engage
Engage the CRM users — get them interested, give them a reason to interact with the system. How? Describe a scene or a character. Tell a story and simplify the interface.
Track
An audit trail provides verifiable evidence that a sequence of tasks or activities has been performed as part of a process or operation as expected. Detailed users activity audit trail module will be included in any of our systems.
Analyse
The process of organizing data into informational summaries in order to monitor how different areas of a business are performing. Also exploring data & reports in order to extract meaningful insights, which can be used to better understand business performance..
Web based CRM
ENGAGE, TRACK AND ANALYSE
Customer Relationship Management (CRM) is a unified platform for engaging, tracking and analyzing all the interactions with the customers and leads. This is one tool which all the businesses should possess in their armory for delivering a pleasant customer experience.
Our Experience in CRM!
Topsoft has developed and deployed many CRMs successfully over the past decade. All our CRMs are cloud-based, highly secured, offers in-depth tracking & analytics and come with marketing automation. Our CRMs are compatible with all third party APIs and we are pioneers in integration.
All our CRMs are mobile-friendly and we also develop and provide mobile applications integrated with CRM as per client requirements. Our CRMs comes with easy to use import/export feature with which you can switch data from one CRM to another without any downtime or bugs.
